Porting
General porting requests
- Accidental or disputed number transfers
- Check and update a port request
- Dual service
- Port eligibility failure reasons
- Port-in delays & incorrect charges
- Port-in eligibility query
- Porting lines for business customers: TFB
- Porting timelines & delays
- Port-in requests
- Port Out Authorization widget: Samson
- Port-out requests
- Processing Inseego port-order without temp PTN: TFB
- Service provider/carrier directory: Wireless
- Service provider/carrier directory: Wireline
- Unlock and port Google Voice numbers
- Winback port-in
- Wireless Local Number Portability (WLNP)
Number Transfer Center (NTC)
- Accidental or disputed number transfers: NTC Inbound
- Account verification: NTC
- Agency authorization
- Cancellation with open port-out
- Desired Due Date and Time (DDD_T): Samson
- DSL service interuptions when porting
- Fallout code responses for wireless ports
- Fallout code responses for wireline ports
- Fallout resolution
- Mobile number change for WLNP
- Modify future dated ports: NTC
- New due date confirmed
- NTC & GOAP memos
- NTC follow ups
- Outbound calls for business or government ports: NTC
- Outbound calls to customers: NTC
- Outbound calls to other service providers: NTC
- Pending SOPS
- Port history action ID messages
- Port-in cancellations for postpaid
- Port-out support: NTC
- Port request action list
- Port requests on canceled accounts
- Ports for wholesale: NTC
- Postpaid port request field descriptions
- Prepaid Rebellion to postpaid conversions
- Research and update Intra-ports
- Researching port issues and resolution steps: NTC
- Snapback (NPAC Disconnect)
- Terminology for porting
- T-Mobile for Business partner port requests
- Transfer partner communication
- Verify confirmation & authorization: NTC
- Wireless Port Request Response (WPRR)
- Wireless postpaid supplemental (SUP) request
- Wireless Type 1
- Wireline carrier response support
- Accidental number transfers: NTC Casework
- Accidental or disputed transfers within T-Mobile systems
- AVQ-CSR-LSR field mapping matrix
- Conversions to No Credit Check (NCC)
- Customer advisements for NTC Casework requests
- Escalate porting Service Desk tickets: Coaches
- Frontier FOC/Confirm
- Handling confirmed wireline ports
- HD Supply (Home Depot) Porting Process: NTC2 (Casework)
- iConnectiv Worklist Manager: Coaches
- Jeopardy responses
- LSR Intermodal tasks
- Manually activate ported in wholesale numbers
- NTC Casework forms & manuals
- Onvoy / J2 LOA process
- OSP matrix
- PIC reports
- Port Escalation Queue (PEQ) tickets
- Process wireline Customer Service Record requests: NTC2 Casework
- Resolving MPE errors
- Resolving SOA errors
- Sales contact list: NTC Casework
- Salesforce request: Government Porting
- Salesforce requests: NTC Casework
- Salesforce validation for porting
- SBC SPORT Center ports
- Wireline carrier challenges
- Engaging NTC3: ERT
- Filing a Compass ticket: NTC3
- iPort case management: NTC3 & GOAP
- IPT port fallout
- Resolve accidental number transfers: NTC3
- Resolve accidental number transfers: Wholesale
- Resolving Port Escalation Queue (PEQ) tickets
- Salesforce requests: NTC3
- T-Priority Auditor steps: GOAP
- Wholesale new requests: Salesforce
- Wireline customer record requests: Customer Resolution Team
- Access postpaid port requests: CSM
- Athena tool
- ATLAS Lite Pinninator
- Cancel a port in ICP: Syniverse
- Crossroads queries: Syniverse
- iConnectiv Worklist Manager: Syniverse
- ICP field descriptions: Syniverse
- ICP tool: Syniverse
- iPort fallout management: Coaches
- iPort fallout management tool
- iPort glossary
- LSR Intermodal field descriptions: Syniverse
- LSR Intermodal user guide: Syniverse
- Manage ports: WCSM
- Manually activate a SOA record: Syniverse
- Manually deactivate ported out Wholesale numbers: WCSM
- NPAC audit (rebroadcast): Syniverse
- Performing queries: Syniverse
- Port history in ICP: Syniverse
- Porting and OA tools
- Release reserved subscriber for postpaid: Samson
- Remove dual service: Samson
- Remove dual service: SOA
- SIM CTN WNP Maintenance Tool
- SOA 1020I conflict resolution: Syniverse
- SOA basics: Syniverse
- SOA error descriptions: Syniverse
- SOA record definitions: Syniverse
- SOA subscription validation requirements: Syniverse
- Syniverse contact information
- Syniverse tools
- TruNumber Finder
- Unlock port request: Samson