Postpaid: Device Connection Charge Promotions

Digital Exclu

sive: Christmas Day DCC Waiver for Voice Activations

For one day only on Christmas Day, customers transacting in unassisted digital channels (T-Mobile.com or T-Life) will get their activation DCC waived on any Voice activation. 

• New and existing Consumer and TFB accounts.
• All Voice rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, and more.
• Stackable with all service and device promotions, including free or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR27917 - DCC Waiver With New Line Activation

Targeted: Up to $800 off with Any Condition Trade DCC On Us

DCC On Us for  Android Promo with Trade (ID251056) enrollments.

Consumer Care / Digital (T-Mobile.com and T-Life app - Digital starting February 6, 2026): Manually waived

• 4 per account
• EIP upgrades only

• Existing Consumer accounts with the following BAN-level Segmentation can qualify:
  012026_Targeted_Trade
  (must verify Segmentation for eligibility) 
• Must be taking the targeted promotion Targeted: Up to $800 off with Any Condition Trade
• OR28416 - DCC Savings Offer

Targeted: Up to $500 off with Any Condition Trade DCC On Us

DCC On Us for Apple iPhone Promo with Trade (ID251055) enrollments.

• 4 per account
• EIP upgrades only

• Existing Consumer accounts with the following BAN-level Segmentation can qualify: 012026_Targeted_Trade_V2 (must verify Segmentation for eligibility)
• Must be taking the targeted promotion Targeted: Up to $500 off with Any Condition Trade
• OR28415 - DCC Up to $500 Off iPhone (ID251058)

DCC Waiver With New Voice Line Activation

All voice activations get their DCC On Us.

Digital (T-Mobile.com / T-Life app - only unassisted (customer was not assisted by an Expert)) T-Life transactions): Systematically discounted

• New and existing Consumer and TFB accounts.
• All Voice rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, and more.
• Stackable with all service and device promotions, including free or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR28198 - DCC Waiver With New Voice Line Activation

DCC Waiver With New Line Activation

All voice and BTS activations get their DCC On Us.

Digital (T-Mobile.com / T-Life app - only unassisted T-Life transactions): Systematically discounted

• New and existing Consumer and TFB accounts.
• All Voice and BTS rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, T-Mobile Home Internet, SyncUP, and more.
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR26254 - DCC Waiver With New Line Activation

Digital Exclusive: Thanksgiving Day DCC Waiver for Voice & BTS Activations

For one day only on Thanksgiving Day, customers transacting in unassisted digital channels (T-Mobile.com or T-Life) will get their activation DCC waived on any Voice or BTS activation. 

• New and existing Consumer and TFB accounts.
• All Voice and BTS rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, T-Mobile Home Internet, SyncUP, and more.
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR27802 - DCC Waiver With New Line Activation

Targeted: Retention T-Life Upgrade DCC On Us

Existing, targeted voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions.

Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility) can qualify: 

102025_Targeted_Trade_App

• T-Life only: Upgrade DCC On Us with select targeted device promotions: Targeted: Up to $830 off with Any Condition Trade via Digital. Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Promo ID: OR27101 (DCC ID250717)

Targeted: Retention Upgrade DCC On Us

Existing, targeted voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions.

Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility) can qualify: 

102025_Targeted_Trade

• Upgrade DCC On Us with select targeted device promotions: Targeted: Up to $830 off with Any Condition Trade. Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Will not impact compliance if account has at least one eligible Segment.
• Promo ID: OR27093 (DCC ID250716)

Targeted: $10 Upgrade DCC in Self-Serve Digital

Eligible customers with Segmentation "Save 25 Upgrade DCC" get the DCC for $10 - a $25 savings - with upgrades completed on t-mobile.com and via T-Life.

Digital (T-Mobile.com / T-Life app): Systematically discounted

• Digital only: Full DCC ($35) will be charged for all Assisted transactions regardless of channel.
• Existing accounts with Segmentation: "Save 25 Upgrade DCC."
  
• EIP only.
• Stackable with all service and device promotions. 
• Care / Virtual Retail will adjust $25 of the upgrade DCC charge using the MAGCOM adjustment code on a reactive basis if an eligible customer with approved Segmentation mentions they’re having issues completing their digital upgrade. 
• Promo ID: OR26770 (DCC ID250617)

LINKPORT DCC On Us

New and existing Consumer customers activating a new line with a TCL LINKPORT IK511 get the DCC on us!

Retail / TFB Retail / Consumer Care / Digital (including T-Mobile.com and T-Life app) / Virtual Retail: Systematically waived

• New and existing Consumer and TFB accounts.
• EIP and FRP purchases eligible. 
• All LINKPORT IK511-compatible plans eligible.
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• BYOD not eligible. 
• Promo ID: OR26657 (DCC ID250608)

Targeted: Retention Upgrade DCC On Us

Existing, targeted voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions.

Consumer Care: Manually waived

Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility) can qualify: 

072025_TargetedAnyTrade

• Upgrade DCC On Us with select targeted device promotions: Targeted: $830 off with Any Condition Trade. Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Will not impact compliance if account has at least one eligible Segment.
• Promo ID: OR25759 (DCC ID250442)

PortPin_072025_TargetedTrade

• Upgrade DCC On Us with select targeted device promotions: Targeted: Up to $830 off with Any Condition Trade (Retention Identified). Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Will not impact compliance if account has at least one eligible Segment.
• Promo ID: OR26186 (DCC ID250518)

06/26/25 – 07/02/25

$10 Activation DCC - Virtual Retail Only

New and existing Consumer customers activating any Voice or BTS line pay just $10 for DCC – a $25 discount!

Virtual Retail: Systematically discounted

• New and existing Consumer accounts.
• All Voice and BTS rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• VR cannot manually waive DCC for Digital Voice & BTS promotions OR17371 and OR20513 while this promotion is running.
• Other DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, Home Internet, SyncUP, and more.
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR26040 (DCC ID250486)

Google Pixel 9A Upgrade DCC On Us in All Channels

Existing customers upgrading their phone line to a Google Pixel 9A in any channel receive the DCC On Us!

All Channels (TFB eligible in Retail only): Systematically waived

• Existing accounts.
• EIP or FRP purchases.
• Stackable with all service and device promotions.
• Promo ID: OR25709 (DCC ID250421)

Targeted: Retention Upgrade DCC On Us

Existing, targeted voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions.

Consumer Care: Manually waived

Digital: Automatically waived in T-Life when paired with Targeted: $830 off with Any Condition Trade

• Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility): 062025_Targeted_Trade.
• Upgrade DCC On Us with select targeted device promotions: Targeted: $830 off with Any Condition Trade. Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Will not impact compliance if account has at least one eligible Segment.
• Promo ID: OR25539 (DCC ID250392)

Targeted: Retention Upgrade DCC On Us

Existing, targeted voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions. 

Consumer Care: Manually waived

Digital: Automatically waived in T-Life when paired with Targeted: $830 off with Any Condition Trade

• Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility): 2025_Targeted_Loyalty_Trade.
• Upgrade DCC On Us with select targeted device promotions: Targeted: $830 off with Any Condition Trade. Customer must be taking the targeted promotion.
• EIP upgrades only.
• Ship-to eligible.
• Will not impact compliance if account has at least one eligible Segment.
• Promo ID: OR25362 (DCC ID250347)

Digital: Upgrade DCC On Us

Existing customers upgrading their phone line in Digital channels receive the DCC On Us!

• Existing accounts.
• EIP only.
• Stackable with all service and device promotions. 
• Care / Virtual Retail will waive DCC for upgrade charges via manual override on a reactive basis if customer mentions they’re having issues completing their digital upgrade.
• Promo ID: OR24561 (Upgrade Device Connection Charge On Us)

BTS Activation DCC On Us

New and existing customers activating any BTS line get their DCC On Us. 

Retail (non-BYOD) / TFB Retail (non-BYOD) / Consumer Care / Digital (including My T-Mobile and T-Life app) / Virtual Retail: Systematically waived

Retail BYOD / TFB Retail BYOD: Manually waived

• $0 DCC for all BTS activations. Note: If the DCC is not showing up as $0 (such as with BYOD), please manually waive the charge. This will not impact compliance.
• New and existing Consumer and TFB accounts.
• All BTS rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR24170 (DCC ID250158)

Targeted: Upgrade DCC On Us

Existing voice customers with eligible Segmentation get their Upgrade DCC On Us with select device promotions. 

Retail / TFB Retail / Consumer Care / Virtual Retail: Manually waived

• Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility): 2025_Samsung_Targeted_Upg
• Upgrade DCC On Us with select targeted device promotions: Targeted: $800 off Samsung with Trade on Any Plan
• Customer must be moving to a Go5G plan and taking the targeted promotion.
• EIP upgrades.
• Ship-to eligible.
• Promo ID: OR23771 (DCC ID250133)

Digital: Upgrade DCC On Us

Existing customers upgrading their phone line in Digital channels receive the DCC On Us!

Digital / T-Life app: Systematically waived

Virtual Retail: Manually waived on Chat / Voice via click to call

• Existing accounts.
• EIP only.
• Stackable with all service and device promotions. 
• Virtual Retail will waive DCC for upgrade charges on a reactive basis if customer mentions they’re having issues transacting on the web and they bring up the DCC waiver on digital.
• Promo ID: OR23573 (Upgrade Device Connection Charge On Us)

$20 DCC for Existing Customer Voice Line Upgrades in Digital Channels

Existing customers upgrading their voice line device in Digital channels receive the DCC for just $20—a $15 savings!

Digital / T-Life app: Automatic discount

• Existing Consumer and TFB accounts.
• EIP, BYOD, and FRP eligible.
• Does not apply to BTS (tablets, watches, SyncUP), or T-Mobile Home Internet.
• Stackable with all service and device promotions. 
• Promo ID: OR24081 (Digital Phone Upgrade Discount)

$10 Activation DCC

New and existing customers activating any Voice or BTS line pay just $10 for DCC – a $25 discount!

Retail / TFB Retail / Consumer Care: Systematically discounted

• New and existing Consumer and TFB accounts.
• All Voice and BTS rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, Home Internet, SyncUP, and more.
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR23605 (DCC ID250076)

Activation DCC On Us

New and existing customers activating any line get their DCC On Us. 

Retail / TFB Retail / Consumer Care / Digital (including My T-Mobile and T-Life app) / Virtual Retail: Automatic discount

• $0 DCC for all activations. Note: If the DCC is not showing up as $0, please manually waive the charge. This will not impact compliance.
• New and existing Consumer and TFB accounts.
• All line types and rate plans are eligible.
• EIP, BYOD, and FRP eligible. 
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR23593 (DCC ID240709)

DCC On Us for Existing Customer Voice Line Upgrades in Digital Channels

Existing customers upgrading their voice line device in Digital channels receive the DCC On Us!

• Existing Consumer and TFB accounts.
• EIP, BYOD, and FRP eligible.
• Stackable with all service and device promotions. 
• Care / VR will waive DCC for upgrade charges on a reactive basis if customer mentions they’re having issues transacting on the web and they bring up the DCC waiver on digital.
• Promo ID: OR22544 (DCC ID240648)

TFB Activation DCC On Us 5+ Lines

New TFB accounts activating 5 or more lines in Retail will get their DCC On Us!

• New accounts.
• Sole Prop included.
• MUST charge on Free/discounted lines (3rd Line Free, BOGO AAL, and targeted free line offers).
• Voice, BTS, and T-Mobile Internet.
• Must be activated same day.
• Stackable with device and plan promotions.
• Manual override; will not impact compliance.
• Care in scope for escalation support only.
• Promo ID: OR23182 (Bus DCC ID240669)

Targeted: TechUp Non-600 MHz Upgrade DCC On Us

Existing voice customers with segment NonOpt_DCC On Us_Phone Offer_1 or NonOpt_DCC On Us_Phone Offer_2 to get their Upgrade DCC On Us with select device promotions. 

Retail / TFB Retail / Consumer Care / Virtual Retail: Manually waived

Digital: Systematically waived

• Existing Consumer accounts with the following BAN-level Segmentation (must verify Segmentation for eligibility): Segment: NonOpt_DCC On Us_Phone Offer_1, NonOpt_DCC On Us_Phone Offer_2 .
• Upgrade DCC On Us with select device promotions:
  • Targeted: $800 Off Select Androids with trade - Any Condition
  • Targeted: $830 Off iPhones with Trade - Any Condition
  • Targeted: $630 off iPhones with Trade - Any Condition
  • Targeted: $650 off Androids with Trade - Any Condition
• EIP upgrades.
• Ship-to eligible.
• Will not impact compliance if Segment is presented.
• Eligible customers will have a Segment on their account.
• Promo ID: OR22111 (DCC ID240606)

T-Mobile Internet DCC On Us for Select Plans

Customers activating select T-Mobile Internet plans will get their DCC On Us!

• New and existing Consumer and Business accounts.
• T-Mobile Internet plans eligible, excluding Backup and Lite plans.
• Stackable with device and plan promotions.
• Manual DCC override will not impact compliance.
• Promo ID: OR23198 (DCC ID240670)

DCC On Us for Existing Customer Upgrades in Digital Channels

Existing customers upgrading their device in Digital channels receive the DCC On Us!

Web / T-Life app: Automatically waived

Virtual Retail: Manually waived on Chat / Voice via click to call

• Existing Consumer and TFB accounts.
• EIP, BYOD, and FRP eligible.
• Stackable with all service and device promotions. 
• VR will waive DCC for upgrade charges on a reactive basis if customer mentions they’re having issues transacting on the web and they bring up the DCC waiver on digital.
• Promo ID: OR21785 (DCC ID240516)

Upgrade DCC On Us when activating select High-Speed Internet plans

Customers upgrading their phone get their upgrade DCC On Us when activating select Internet plans!

Retail / TFB Retail / Consumer Care / Virtual Retail: Manually waived

• Consumer and TFB accounts.
• Phone upgrade and Internet activation must be completed same-day.
• Eligible Internet rate plans: Unlimited, Plus, Away, Rely, Amplified, and All-In (including Puerto Rico plans)
• Not eligible: Lite and Backup Internet rate plans
• Stackable with existing Internet DCC On Us promotions.
• EIP and FRP eligible.
• Stackable with all service and device promotions. 
• Ship-to eligible.
• Manual override required and will not impact compliance.
• Promo ID: OR21335 (DCC ID240431)

Non-600MHz Phone Upgrade DCC On Us

Existing voice customers using select devices may qualify for their DCC On Us when upgrading. Must verify NBA treatment for eligibility.

Retail / Consumer Care / Virtual Retail: Manually waived

• Existing Consumer accounts with the following line-level Segmentation or NBA treatments present and upgrading to a new device:
  • Segment: NON600MHZ SUPPORT - DCC ON US. (CANCELED - this segment will not launch. Look for NBA treatment as listed below)
  • NBA Treatments:
    • NEXT BEST ACTION: Upgrade - iPhone 13 or SE for $315 off with any condition trade on select iPhones
    • NEXT BEST ACTION: Upgrade - Samsung Galaxy S23 FE and A35 $300 off with any condition trade on select Androids
• EIP and FRP upgrades.
• Ship-to eligible.
• Stackable with all service and device promotions.
• Will not impact compliance if segment or NBA treatment is presented.
• Eligible customers will have an NBA treatment.
• Promo ID: OR21042 (DCC ID240366)

DCC on Us for BTS Activations in Digital

New and existing customers activating BTS lines through T-Mobile.com, MyT-Mobile, or the T-Life app get their DCC on Us.

Digital: Systematically waived

Virtual Retail: VR cannot manually waive DCC for this promotion while OR26040 is running. 

• Consumer and TFB eligible.
• All BTS rate plans eligible.
• Internet excluded.
• Can be combined with device promos.
• Device upgrades excluded.
• Manual override required and will not impact compliance.
• Note: If a customer activated an eligible BTS device in Digital between 4/4/24 and 6/14/24 and paid a Device Connection Charge, they are eligible to have the one-time $10 charge credited back to their account due to system error.
• Promo ID: OR20513 (DCC ID240278)

$10 Activation DCC

Customers activating a new line pay just $10 for DCC – a $25 discount!

Retail / TFB Retail / Consumer Care / Digital / Virtual Retail: Automatic discount

• New and existing Consumer and TFB accounts.
• All voice, BTS, and Internet rate plans are eligible except for SyncUP, as the DCC is already waived for these products.
• EIP, BYOD, and FRP eligible.
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, Unlimited Internet, SyncUP, and more. 
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR20512 (DCC ID240279)

$5 Activation DCC

Customers activating a new line pay just $5 for DCC – a $30 discount!

Retail / TFB Retail / Consumer Care / Web / VR: Automatic discount

• New and existing Consumer and TFB accounts.
• All voice, BTS, and HSI rate plans are eligible except for SyncUP, as the DCC is already waived for these products.
• EIP, BYOD, and FRP eligible.
• Existing DCC On Us Promotions still apply and will not impact compliance. Examples: Employee, National Retail, Unlimited HSI, SyncUP, and more. 
• Stackable with all service and device promotions, including BTS BOGO 50% off, free, or discounted lines. 
• Ship-to eligible.
• Upgrades not eligible. 
• Promo ID: OR20294 (DCC ID240247)

Unlimited Internet DCC On Us in Retail & Care

New and existing customers activating unlimited Internet in Retail or Care get their DCC On Us.

Retail / TFB Retail / Care: Manually waived

• New and existing customers activating unlimited Internet in Retail or Care are eligible for their Device Connection Charge (DCC) On Us.
• Eligible unlimited Internet plans: 
  • HMHIPLSTE
  • HMHIPLSTI
  • HMHITE
  • HMHITI
  • HSIBKUPTE
  • HSIBKUPTI
  • HSIPLPRTE
  • HSIPLPRTI
  • INAW200TE
  • INTAWY200
  • INTAWYTE
  • INTAWYTI
  • PRHSIHMTI
  • PRHSIHMTE
  • ZSBIPLSTE
  • ZSBIPLSTIZSMBHITE
  • ZSMBHITI
• Internet Lite is not eligible. See ‘Internet DCC on Us for New and Existing Voice Customers’ promo (OR16902).
• Consumer and TFB eligible.
• Ship-to eligible.
• Manual DCC override; will not impact compliance.
• Promo ID: OR20006 (DCC ID240187)

National Retail & Store-in-Store DCC on Us

DCC On Us for activations and upgrades in National Retail & Store-in-Store (Apple, Costco, Sam's Club, Walmart, Samsung.com, & Military).

• New and existing customers.
• Activations and upgrades.
• Manual DCC overrides will not impact compliance.
• Promo ID: OR19804 - DCC ID240151

BYOD Voice DCC On Us

New and existing customers activating a BYOD voice line get their DCC On Us. 

Retail / TFB Retail / Consumer Care: Manually waived

• New and existing Consumer and TFB activations.
• No plan requirement.
• DCC must be charged on all free voice lines and Go5G Next discounted lines:
  • Voice BOGO: Must charge DCC on free and discounted (Go5G Next) line
  • 3rd Line Free: Must charge DCC on free and discounted (Go5G Next) line
• Not stackable with FRP or EIP purchases.
• If customer returns within 14 days to purchase a device, you must charge the DCC.
• For ship-to, you must charge DCC in mPOS by adding SIM to cart.
• Manual DCC override; will not impact compliance.
• Promo ID: OR19383 (DCC ID240038)

BYOD BTS DCC on Us

New and existing customers activating a BYOD BTS line get their DCC on Us.

Virtual Retail / Consumer Care / Web:  Automatically waived

Retail / TFB Retail: Manually waived

• Consumer and TFB activations.
• All BTS rate plans eligible.
• HSI excluded.
• Stackability:
  • Device purchase (EIP or FRP): NO
  • NEW! BTS: BOGO 50% Off with New BTS Lines (SP071): NO – must charge on discounted line of service
  • Expired! BTS: BOGO 50% Off with New BTS Lines (SP040): YES
• If customer returns within 14 days to purchase a device, you must charge the DCC.
• For ship-to you must charge DCC in mPOS by adding SIM to cart.
• Manual DCC override will not impact compliance.
• Promo ID: OR19634 (DCC ID240099)

BTS Activation DCC On Us

New and existing customers activating BTS receive their DCC On Us.

Virtual Retail / Consumer Care:  Automatically waived

Retail / TFB Retail: BTS activations with a device will be automatically waived; BTS activations that are SIM only or BYOD will need to be manually waived

• Consumer and TFB eligible.
• All BTS rate plans eligible.
• HSI excluded.
• Can be combined with device promos.
• Device upgrades excluded.
• Savings applied automatically at checkout. If DCC does not automatically waive, you may do so manually and it will not impact compliance.
  
• Promo ID: OR18946 (DCC ID230357)

CARE Only: DCC Waiver for Churn Reduction - Upgrades Only

DCC waiver to be used as a retention offer for Care to reduce churn on qualified accounts that are Upgrades only, and when customers call in and receive credits through this stackable promo:

• 6 Month Offer: Stay Magenta: $10 off for 6 months
  

Note: Free lines MUST be charged DCC (3rd Line Free, BOGO AAL, and targeted free line offers).

• Upgrades only
• Does not include free lines
• Individual account types only
• Employee/Dealer accounts are not eligible.
• Must have a minimum of 1 voice line on BAN, T-Mobile biller only.
• Manual DCC override (compliance reporting aware)
• NBA Treatment will display on qualified BANs
• Discount SOC: SAVE10
• Promo ID: OR19469 (DCC ID230436)

Apple Watch and Apple Tablet Device Connection Charge (DCC) Promotion in Digital

DCC is automatically On Us for Apple Watches and iPads purchased in Digital.

Digital: Systematically waived. DCC price will show as $0 in-cart.

Virtual Retail and Telesales in scope for manual override for DCC
Consumer Care in scope for escalations requiring a manual override for DCC only

• Savings applied automatically at checkout on T-Mobile.com, My T-Mobile, and the T-Life app.
• Promo ID: OR19167 (DCC ID230400)

DCC on Us for BTS Activations

New and existing customers activating BTS lines get their DCC on Us.

Retail / TFB Retail / Consumer Care / D2C / Virtual Retail / Telesales: Manually waived

• New and existing Consumer and TFB accounts.
• No plan requirement.
• No device purchase required.
• Excludes device upgrades.
• HSI not eligible.
• Manual DCC override; will not impact compliance.
• Stackable with device and service promotions, including BTS: BOGO 50% Off with New BTS Lines: Both DCC On Us.
• Promo ID: OR18862 (not available on the Sprint biller)

Pilot: DCC On Us for "Second Number"

New and existing customers activating Second Number receive their Second Number DCC on Us.

Retail / TFB Retail: Manually waived in pilot stores only

• TFB and Consumer.
  
• Second Number is a pilot and may only be activated in select Retail stores.
• Manual DCC override; will not impact compliance.
• Second Number rate plan SOC required:
  • Postpaid TI: DUALSIMTI
  • Postpaid TE: DUALSIMTE
    TFR T: ZDUSIMTI
  • TFB TE: ZDUSIMTE
• Promo ID: OR18153 (DCC ID230087)

DCC On Us for Voice Activations

New and existing customers activating a paid voice line get their DCC On Us. 

Retail / TFB Retail / Consumer Care: Manually waived

• New and existing Consumer and TFB accounts.
• No plan requirement.
• Manual DCC override; will not impact compliance.
• Stackable with device promotions.
• DCC must be charged on all free voice lines and Go5G Next discounted lines:
  • Voice BOGO: Must charge DCC on free and discounted (Go5G Next) line
  • 3rd Line Free: Must charge DCC on free and discounted (Go5G Next) line
• Promo ID: OR18433 (not available on the Sprint biller)

DCC on Us for All BTS & Voice Activations

All voice and BTS activations, excluding select service promos, get their DCC On Us.

• HSI not eligible.
• No plan requirement.
• Consumer and TFB.
• Stackable with device promotions.
• Stackable with select service promotions:
  • Voice BOGO: Must charge DCC on free line
  • Targeted free line via segment: Must charge DCC
  • 3rd Line Free: DCC on Us
  • BTS BOGOHO: DCC on Us for both lines
• Upgrade DCC is not eligible.
• Manual DCC override; will not impact compliance.
• Promo ID: OR18339 (not available on the Sprint biller)

DCC on Us for HSI Unlimited Activations (Retail only)

New and existing customers receive their Device Connection Charge (DCC) On Us for High-Speed Internet unlimited activations.

• Available in Retail locations only. 
• Must activate on a qualifying HSI unlimited plan:
  • HSIHMTI
  • HSIHMTE
  • ZSMLBINTI
  • ZSMLBINTE
• T-Mobile Internet Lite is not eligible.
• Manual DCC override; will not impact compliance.
• For Sprint Biller customers, see Retail: Home Internet.
• Promo stackable with eligible promos and promotions.
• Promo ID: OR18322 (not available on the Sprint biller)

DCC On Us for All New Line Activations

All new line activations for all line types can get their DCC On Us. 

Retail / TFB Retail / Consumer Care / VR / D2C / Telesales: Manually waived

• No plan requirement.
  
• Manual DCC override; will not impact compliance.
• Promo stackable with eligible promos and promotions. 
• Promo stackable with Line On Us: BOGO; not stackable with Targeted: Free Voice Line.
• Promo ID: OR18311 (not available on the Sprint biller)

Voice DCC On Us for Existing Customers

Existing customers who add one or more voice lines get their DCC On Us.

Retail / TFB Retail / Consumer Care: Manually waived

• Existing customers (account active as of 6/14/2023 or earlier) on the T-Mobile biller are eligible.
• No plan requirement.
• Manual DCC override; will not impact compliance.
• Stackable with device promotions.
• Stackable with select service promotions:
  • Voice BOGO: Must charge DCC on free line
  • Targeted free line via segment: Must charge DCC
  • 3rd Line Free: DCC on Us
  • BTS BOGOHO: DCC on Us for both lines
• Promo ID: OR18215 (not available on the Sprint biller)

T-Mobile Tuesdays DCC on Us in Retail

Existing customers activating a new voice line in Retail receive their Device Connection Charge (DCC) On Us.

Retail / TFB Retail only: Manually waived

• Eligible in Retail only.
• T-Mobile or Sprint biller account must have been activated on or before 5/8/23 to qualify.
• No device purchase necessary.
• Can be combined with device, BOGO service, and other DCC promos.
• When activating 2 or more voice lines and meeting account tenure eligibility, promo can be combined with DCC On Us for Existing Customers (OR17121) for a total of 2 DCC on us.
• Max 1 DCC on us per BAN for this promo.
• Promo ID: OR17774

T-Mobile Tuesdays DCC on Us in Retail

Existing customers activating voice lines in Retail receive their Device Connection Charge (DCC) On Us.

• Customer's account must have been activated on or before 2/3/23 to qualify.
• Available for existing Consumer and TFB customers activating in Retail 
• No device purchase necessary
• Can be combined with device , BOGO service, and other DCC promos
• When activating 2 voice lines, promo can be combined with DCC On Us for Existing Customers (OR17121) for 2 DCC on us
• Promo ID: OR17720

DCC on Us with BTS: BOGO 50% Off

The DCC on the 2nd (half-off) line for the BTS: BOGO 50% Off with New BTS Lines promo is On Us!

Retail / Consumer Care / VR / Telesales: Manually waived

• Customers activating BTS lines participating in BTS: BOGO 50% Off with New BTS Lines (must have promo code SP018 or SP040) will receive one (1) Device Connection Charge On Us per BOGO. 
• Can be combined with device promos.
• Credit and line limits apply.
• TFB in Retail is in scope.
• Promo ID: OR17491 (not available on the Sprint biller)

Voice DCC On Us in Digital 

Customers activating voice lines through T-Mobile.com, myT-Mobile, or T-Life app receive their Device Connection Charge (DCC) On Us.

Digital: Systematically waived

Virtual Retail / Telesales: VR cannot manually waive DCC for this promotion while OR26040 is running. 

Consumer Care: is not in scope for this promo. Manually waive DCC only if the customer has already attempted to complete their transaction online and received an error.  

Retail: Not in scope

• Customers activating through T-Mobile.com, myT-Mobile, or T-Life app will receive their Device Connection Charge On Us for all voice line transactions. 
• DCC must be charged on all free voice lines and Go5G Next discounted lines:
  • Voice BOGO: Must charge DCC on free and discounted (Go5G Next) line
  • 3rd Line Free: Must charge DCC on free and discounted (Go5G Next) line
• EIP or FRP and BYOD eligible. 
• Exclusions: BTS and Upgrades are not eligible.
• Promo ID: OR17371

Hotspot DCC on Us for Voice Customers 

New and existing Voice customers activating a hotspot receive their DCC On Us.

• New and existing Voice customers on the Magenta or Sprint biller activating a Hotspot line receive DCC On Us.
• Requires minimum 1 voice line on any rate plan.
• No limit per BAN, normal credit limits apply
• Manual DCC override; will not impact compliance
• Promo stackable with eligible promos and promotions.
  
• Promo ID: OR17122 (also available on the Sprint biller)

DCC On Us for Existing Customers

Existing customers activating two or more voice lines qualify for one DCC On Us.

• Existing customers (account active as of 2/3/2023) on the Magenta or Sprint biller activating two or more voice lines will receive one (1) DCC On Us.
• No plan requirement.
• All activations must be done same day
• Manual DCC override; will not impact compliance
• Limit 1 per BAN
• Stackable with device promotions.
• Stackable with select service promotions:
  • Voice BOGO: Must charge DCC on free line
  • Targeted free line via segment: Must charge DCC
  • 3rd Line Free: DCC on Us
  • BTS BOGOHO: DCC on Us for both lines
• Promo ID: OR17121 (also available on the Sprint biller)

DCC On Us for New BANs with 4+ activations on Magenta MAX or Go5G Plus

New customers activating a new BAN with four or more  lines receive DCC On Us for all lines after the paid DCC.

• New BANs activating four or more voice/BTS lines receive the DCC on Us after the third line. Three DCC must be paid.
• All activations must be done same day
• Requires minimum 1 voice line on MAX, MAXUp, or Go5G Plus
• Manual DCC override; will not impact compliance
• Promo stackable with eligible promos and promotions.
  
• Promo ID: OR17123 (also available on the Sprint biller)

DCC On Us in Digital 

Customers activating voice lines through T-Mobile.com, myT-Mobile, or T-Mobile app may receive a waived ($0) Device Connection Charge on the new voice line transaction. 

Not all transactions activating new voice lines will receive a $0 DCC.

Digital: Systematically applied to select transactions. 

Virtual Retail/ Telesales: Manually waived DCC only if the customer has already started building a cart online and the cart was receiving a $0 DCC.

No limit per cart. 

*Cart eligibility is selected at random*

• Customers activating voice lines through T-Mobile.com, myT-Mobile, or T-Mobile app may receive a waived ($0) Device Connection Charge on new voice line transactions. 
  
• Not all transactions activating new voice lines will receive a $0 DCC.
• Voice line transactions performed in a Digital Channel only.
• EIP or FRP eligible
• All eligible transactions are systematic. Ineligible transactions will result in the full charge appearing in cart.
• During the promo window, customers receiving waiver in-cart may save their cart for up to 7 days and return to it, using the same browser, and receive the promotion.
• For FAQ's and customer questions, see T-Force Talking Points: 2023 Digital DCC On Us
• Exclusions: Digital transactions only. BTS and Upgrades are not eligible.
• Promo ID: OR17018

Device Connection Charge (DCC) On Us for All New Line Activations - Virtual Retail Only

New and existing customers activating a new line get their DCC on Us.

• Voice and BTS activations.
• BYOD, EIP, and FRP.
• Stackable with all other promotions.
• No limits.
• Promo ID: OR16893

Device Connection Charge (DCC) On Us for All Voice Activations on Existing BANs

DCC is on Us for existing customers activating any new voice lines.

*Account must be active prior to December 28"

• BYOD, EIP, and FRP purchase are all included
  • BTS activations are excluded.
• Can be combined with other DCC On Us, BOGO AAL promo, and other service promotions.
• TFB customers must be <13 voice lines to be eligible
• Promo ID: OR16900

Device Connection Charge (DCC) On Us for New BAN Activations 

DCC is on Us for all new customers activating a new account. 

• Voice and BTS activations are included
• Can be combined with other DCC On Us, device, and service promotions.
• Promo ID: OR16753

Device Connection Charge (DCC) On Us for BYOD Activations on Existing BANs

DCC is on Us for all existing customers activating a new line with BYOD

*Accounts active prior to December 8, 2022

• BTS activations are excluded.
• Can be combined with other DCC On Us and service promotions.
• TFB customers must be <13 voice lines to be eligible
• Promo ID: OR16754

Device Connection Charge (DCC) On Us for HSI in all channels

DCC is automatically on Us for HSI activations in all channels.

• Applies to all HSI activations in all channels.
• Can be combined with other DCC On Us, device, and service promotions.
• Promo ID: OR16677

Device Connection Charge (DCC) On Us for BTS in Digital.

DCC is automatically On Us for BTS activation orders completed through Digital.

Digital: Automatically applied. DCC price will show as $0 in-cart.

Care and Virtual Retail / Telesales in scope for escalations requiring a manual override for DCC only

• Savings applied automatically at checkout on T-Mobile.com, My T-Mobile, and the T-Mobile app.
• Eligible for new and existing customers who are activating a new wearable, IoT or MI line.
• BTS activations only. 
• Device purchase is required on EIP or FRP. 
  Note: BYOD does not qualify for DCC waiver.  
• Can be combined with other eligible DCC On Us, device and service promotions.
• Promo ID: OR16642

Device Connection Charge (DCC) Promotion in Digital

DCC is automatically On Us for new voice line activations purchased in Digital.

• Savings applied automatically at checkout on T-Mobile.com, My T-Mobile, and the T-Mobile app.
• Eligible for new and existing customers who are activating a new voice line, upgrades are not eligible.
• Voice line activations only. 
• Can be combined with other DCC On Us, device, and service promotions.
• Promo ID: OR16581

HSI DCC on Us for New and Existing Customers

DCC is automatically On Us for new HSI line activations

Care / Retail / TPR / Authorized Retail / Virtual Retail / Telesales / D2C: Manually waived

• New & existing customers activating a new HSI line are eligible for their Device Connection Charge (DCC) On Us. Customers who have or activate at least one voice line and activate a new HSI line are eligible to have their Device Connection Charge (DCC) On Us for the HSI line activation.
• Exclusion: HSI only accounts do not qualify for DCC On Us. 
• New customers: Must be activating a HSI and Voice line (BTS activations are not eligible).
• Existing customers: Existing customers can have existing voice or BTS lines.
• Can be combined with other DCC On Us, device, and service promotions
• Promo ID: OR16595

Easy Switch Device Connection Charge (DCC) Promotion

DCC is automatically On Us for new accounts (up to 5 lines) switching to T-Mobile using Easy Switch.

Savings applied automatically at checkout when using Easy Switch.
Promo ID: OR17259

Apple Watch and Apple Tablet Device Connection Charge (DCC) Promotion in Digital

DCC is automatically On Us for Apple Watches and iPads purchased in Digital.

Digital: Automatically applied. DCC price will show as $0 in-cart.

Care and Virtual Retail / Telesales in scope for escalations requiring a manual override for DCC only

• Savings applied automatically at checkout on T-Mobile.com, My T-Mobile, and the T-Mobile app.
• Qualifying activations/upgrades must be completed within the promotional window, and do not need to be completed on the same day.
• Promo ID: OR16458 (also available on the Sprint biller)

Device Connection Charge (DCC) for New Customers in Virtual Retail

A single DCC is automatically On Us for new customers activating 1 HSI line and at least 2 voice line in Virtual.

• Manually remove 1 DCC when customer activates 1 new HSI line and 2 or more new voice lines within the promotional window. Total of 3 new lines required - NEW BANS ONLY.
• Can be combined with device promos and 3rd line free on Essentials, Magenta, Magenta MAX or Business Unlimited plans.
• Qualifying activations must be completed within the promotional window, and do not need to be activated on the same day.
• Removal of DCC will not harm compliance.
• Promo ID: OR16481

Waive Device Connection Charges for SyncUP Products

DCC is On Us for all SyncUP branded devices.

Retail / Consumer Care / TPR / Store-in-Store / Virtual Retail / Telesales / D2C: Systematically waived

• Device Connection Charge (DCC) waived for all SyncUP branded devices:
  • SyncUP KIDS Watch
  • SyncUP TRACKER
  • SyncUP DRIVE
• If DCC does not automatically waive, you may manually waive for SyncUP devices
• Can be combined with device promos.
• Promo ID: OR16435

Device Connection Charge (DCC) On Us for Existing Customers*

DCC is on Us for qualified, existing customers who activate 2 or more new voice lines when they BYOD, finance a new device on EIP, or make an FRP device purchase

*Accounts active prior to November 3, 2022

• When applying the waiver, add a memo using memo type PRMO and replace template items with "Q4 DCC On Us Waiver applied. Partner line for qualification xxx xxx xxxx" (insert MSISDN of the second line that was activated to support this waiver).
• Can be combined with device promos and the following free line promos.
  Important: While this waiver is stackable with free line promos, customers must still meet the "account created by" dates based on the promo to qualify.
  • Buy One Voice Line, Get One Free for Existing Customers
  • Buy One Voice Line & Get One Free on Existing 55+, First Responder, & Military Magenta MAX with 2+ paid lines
  • 3rd line free on Essentials, Magenta, Magenta MAX or Business Unlimited plans
• Qualifying activations not required to be completed on same day.
• Activations must occur no earlier than November 3, 2022, and all be completed while the promo is active.
  • Please check Memos and activation dates.
  • Order Lookup can be used to view receipt and may also show if the fee waiver was applied.
• Manual waivers for this promo will be removed from reporting and not harm compliance/ULB standing.
• Promo ID: OR16464

Waive Device Connection Charge for Sprint Customers Targeted for TechUp Offers (Non-600 Mhz Offers)

DCC is On Us for any Sprint customer that is targeted for TechUp and performs an upgrade.

Retail / Consumer Care / TPR / Store-in-Store / Virtual Retail / Telesales / D2C: Manual override

Only targeted lines are eligible for the DCC waiver. 

Not all lines on an account may be targeted.

• Device Connection Charge (DCC) waived for any Sprint customer that is targeted for TechUp.
• Only targeted lines are eligible for the DCC waiver.  Not all lines on an account may be targeted.
• Can be combined with device promos.
• Promo ID: OR12262 (also available on the Sprint biller)