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Home Internet

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New and popular

  • Upgrade campaigns
  • Magenta Complete Home Internet: UScellular consumer support
  • T-Mobile Internet T-Life app
  • SAVE guide
  • Orders and exchanges
  • Orders and exchanges: mesh Wi-Fi extenders
  • Troubleshooting basics
  • Troubleshooting mesh Wi-Fi extenders
  • Inbound sales call handling
  • Cancel and resume

Sales

Shot of a female agent working in a call centre
  • Availability, restrictions, and geofencing
  • FCC broadband labels
  • Inbound sales call handling
  • Internet voice bundle discount
  • Onboarding
  • Outbound sales call handling
  • Plans
  • Plan comparison
  • Retail
  • Virtual retail sales
  • 24/7 interactive live assistance with video support

Account support

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  • Account verification
  • Address changes
  • Cancel and resume
  • Gateway upgrades
  • Lost or stolen gateway
  • Magenta Complete Home Internet: UScellular consumer support
  • Manufacturer/equipment support
  • Network support
  • Orders and exchanges
  • Orders and exchanges: mesh Wi-Fi extenders
  • Plan changes
  • SAVE guide
  • Third-party equipment and services
  • T-Mobile Internet equipment damage charge
  • T-Mobile Internet T-Life app
  • Upgrade campaigns

Troubleshooting

In the System Control Room Technical Operator Works at His Workstation with Multiple Displays Showing Graphics. IT Technician Works on Artificial Intelligence, Big Data Mining, Neural Network Project.
  • Gateway tool
  • System and network problems
  • System issues
  • T-Mobile Wi-Fi Internet Tool (Wi-FiT)
  • Troubleshooting basics
  • Troubleshooting mesh Wi-Fi extenders