Block international roaming and ERR block features

International roaming blocking features can be used if customers do not want talk, text, and data options while roaming internationally.

What's Included

Blocked

Depending on the blocking feature selected, blocking prevents roaming usage at the line, product, or BAN level including cruise ships.
The Block Data SOCs (BINTWEBGS, BINTWEBBS, BINTWEBGF, BINTWEBGB) block all data while roaming internationally in countries and destinations that are not part of the 215+ International Roaming options.
- Customers in any of the 215+ International Roaming countries and destinations are not charged for data (so these blocking features will not block data in those countries).
- Voice calls are allowed and charged $.20 a min.
BZINTLBLK: Sub-level feature that blocks all talk, text and data usage in countries and destinations that are not part of the International Roaming included 215+ for Business and Government accounts only. Voice calls are allowed and charged $.20 a min.

Not Blocked

The SOCs for North America plans (NABINTAS, NABINTAP, NABINTAB) don't block Canada or Mexico usage.
These SOCs are meant for customers with plans that have Canada & Mexico included.

Eligibility

Eligible	All SOCs (except for BZINTLBLK) are eligible to consumer and business voice and MBB accounts. North America SOCs available only for use with plans with Canada & Mexico included. BZINTLBLK only: All Business, Government, and Business with SSN account types. All TFB plans that include International Roaming.
Not Eligible	Blocking not eligible with International On-Demand Data Pass. Discuss whether customers want to remove the pass (no refunds) or wait until the pass expires to add blocking. BZINTLBLK only: Consumer Mobile Internet (MI) lines

Cost & SOC Details

Block International Roaming Talk, Text, Data - $0	For non-North America plans (also blocks Canada & Mexico) Sub level for single voice lines SOC: BINTALLS / Product level for all family voice lines SOC: BINTALLF BAN level for all voice & MI lines SOC: BINTALLB
Block International Roaming Talk, Text, Data EXCEPT North America - $0	For plans that have Canada & Mexico included (does NOT block Canada & Mexico) Sub level for single voice lines SOC: NABINTAS Product level for all family voice lines SOC: NABINTAP BAN level for all voice & MI lines SOC: NABINTAB
Block Talk, Text, Data (countries/destinations not included in International Roaming 215+)	For Business & Government only Sub level SOC: BZINTLBLK
Block Data (countries/destinations not included in International Roaming 215+)	Sub level for single voice lines SOC: BINTWEBGS Sub level for single MBB lines SOC: BINTWEBBS Product level for all family voice lines SOC: BINTWEBGF BAN level for all voice & MI lines SOC: BINTWEBGB
ERR international data block - $0	See Extreme Roamer Reduction (ERR) support for more details. These ERR international blocking SOCs are not voluntary optional features. They are added to ERR accounts automatically. GSM Voice sub-level SOC: ROAMBLK MI sub-level SOC: ROAMBLKMI

Set Expectations

Review the following advisements with your customer before changing to this plan:

Customers can make voice calls and incur voice and/or text international roaming charges to non-U.S. numbers when using Wi-Fi. Make sure customers are aware that charges may occur.
Block Data in countries/destinations not included in International Roaming 215+ only:
- SOCs only block data in countries and destinations that are not part of the International Roaming included 215+.
- Customers can use data in International Roaming countries with these features as long as they do not have the Global Flat Rate.
North America SOCs available only for use with plans with Canada & Mexico included.
Blocking may not work in certain excluded countries.

The following SOCs are incompatible with International Data Passes. Customers with these blocking SOCS will not be able to purchase international data passes when roaming internationally unless the blocking SOC is removed.

BINTALLB, BINTALLF, BINTALLS, BINTLALL
NABINTAB, NABINTAP, NABINTAS,
ROAMBLK, ROAMBLKMI (cannot be removed as these are ERR SOCs)

Resources

These features block service while traveling in another country.

Don't remove optional or included features. Blocking SOCs disable the ability to create usage and charges. Removing optional features may cause charges while roaming.
Remove the blocking SOC for customers who need to use data while roaming. Inform them they may be charged for data roaming while in countries/destinations not included in International Roaming 215+.

International roaming