Apple TV

Learn about Apple TV, what's included, and who's eligible. Apple recently announced a subscription price change. Impacted customers will receive an SMS or e-mail and have memos applied to their accounts. New pricing takes effect January 1, 2026.

Handling Apple TV SOC removal errors

Some customers attempting to remove the Apple TV SOC in T-Life or MyTMO may encounter one of two scenarios.

Scenario 1: Error message
If the customer receives the message “Looks like we got our wires crossed,” it indicates a temporary system issue that prevents SOC removal.
- Advise the customer that this issue usually resolves within a few hours and they can try again later.
- If the customer prefers not to wait, Care should remove the Apple SOC from the customer’s account to complete the cancellation request.
Scenario 2: SOC removed but still showing with a checkmark
If the customer reports that Apple TV still appears with a checkmark in T-Life or MyTMO after removal, reassure them that the SOC was successfully removed. Advise the customer that account display updates may take a few hours.

What's Included

Apple TV is available nationwide and features new, exclusive original series, movies, and documentaries.

Apple TV Discount	Eligible plans receive Apple TV for just $3/month
Apple TV On Us for 6 months	Eligible plans receive Apple TV On Us for 6 months $12.99 per month after promotional trial ends
Apple TV Paid versions	Available for customers who want to add a monthly subscription to be billed through T-Mobile Great for customers who have used up a trial or were not eligible for a trial

Eligibility

The information below is a summary of eligible plans. For eligibility by specific plan SOCs and Apple TV SOC code, review the plan SOC eligibility below the table.

Eligible

Apple TV just $3/month: Must be on postpaid Experience More/Beyond, Go5G Plus/Next, Better Value, Magenta MAX, Magenta Plus, or ONE Plus plan
- Includes segmented versions such as Military, 55, First Responder
- Individual Regular (I/R), I/A, I/F, I/G, I/M
- Employee (S/Y) / Non TMO Employee (S/6)
Apple TV On Us for 6 months: Must be on postpaid Go5G, Magenta, ONE plan, or Magenta Complete Sprint Unlimited Freedom
- Includes segmented versions such as Military, 55, First Responder
- Individual Regular (I/R), I/A, I/F, I/G, I/M
- Employee (S/Y) / Non TMO Employee (S/6)
Paid version: T-Mobile Postpaid consumers, including:
- Individual Regular (I/R), I/A, I/F, I/G, I/M
- Employee (S/Y) / Non TMO Employee (S/6)
NMGAPPLTV: Eligible to non-Magenta/Go5G / MAX plans
T-Mobile for Business 1-12 voice lines only (Business w/ SSN only) (I/S): Customers are eligible but must use Apple TV claim code offer instead of the SOCs on this page:
- TFB: Get Apple TV
- TFB: Get Apple TV On Us for 6 months

Not Eligible

For Apple TV On Us for 6 Months : Customers that have already redeemed a promotional Apple TV trial from T-Mobile.
HINT only customers
All other T-Mobile accounts (including Government)
Mobile Internet / IoT only lines
Prepaid and Metro by T-Mobile accounts
Employee discount
SOCs not available in DASH
T-Mobile for Business with Tax ID

Plan SOC eligibility for Apple TV

These details show what plan SOC is eligible with a specific Apple TV SOC code.

3PEPLSINT
3PEPLS2
3PEPREINT
3PEPRE2
55NATE
55N2ATE
55NA
55N2A
55NBTE
55N2BTE
55NB
55N2B
55NC
55N2C
55ND
55N2D
55WATE
55W2ATE
55WBTE
55W2BTE
55WA
55W2A
55WB
55W2B
55WC
55W2C
55WD
55W2D
BSTMX55SL
G5GPL55SL
BSTMX55UL
GO5GPL552
BSTMX9
BSTMXD100
BSTMXDH50
BSTMXDH60
BSTMXFAM
BSTMXFR
BSTMXFR7
BSTMXFRSL
BSTMXMIL
BSTMXMLSL
BSTMXSUB
BSTMXMIL7
C255L1T1
CNXTDH70
C255L2T1
C255L2T2
C25DHT1
C25DHT2
C25FL1T1
C25FL1T2
C25FL2T1
C25FL2T2
C25FL7T1
C25FL7T2
C25L1T1
C25L1T2
C25L2T1
C25L2T2
C25L9T1
C25L9T2
C25ML1T1
C25ML1T2
C25ML2T1
C25ML2T2
C25ML7T1

C25ML7T2
C25NYL1T1
C25NYL1T2
C25NYL2T1
C25NYL2T2
C25NYL9T1
C25NYL9T2
C255L1T2
EFCMAXMG
EFCMXMG2
EFCMXMG9
MGAMP
MGAMP2
MGAMP9
MPLSFRFM
MPLSFRFM9
MAGAMP
MAGAMP2
MAGAMP9
MPLSFAM
MPLSSUB
MGP55ULN
MGP55USL
MPLS9
MAGDHH100
MAGDHH40
MAGDHH50
MAXSUB
MAXFAM9
MGPLSFM
MGPLSFM9
MAGDHH20
MAGDHH30
GO5GML1YS
GO5GML1YF
GO5GML1Y7
GO5GFR1YS
GO5GFR1YF
GO5GFR1Y7
GO5G1D100
GO5G551YF
G5GNX552L
GO5G1YSB
GO5G1YFM
GO5G1Y9
GO5G1DH60
GO5G1DH50
GO5G551YS
G5GNX55SL
MPLSMLFM
MPLSMLFM9
MAGSLPL
MGPLUNL55
MGPLS552
SERV1PLS7
SERVE1PLS
1PLSALL55
1PLS552
1PLSALL
1PLSALL9
90UNL55
PREFAM2
PREFAM9
PREFMSL
SWACPLCM
SWACPMCM
SWACULPL

SMAXSL
SMAX2
SMAX55SL
SMAX55
SMAX9
SMAXMILSL
SMAXMIL2
SMAXMIL7
MILPLATE
MILPL11TE
MILPL2ATE
MILPL7ATE
MILPLA
MILPL11A
MILPL2A
MILPL7A
MILPLB
MILPL11B
MILPL2B
MILPL7B
MILPLC
MILPL11C
MILPL2C
MILPL7C
MILPLD
MILPL11D
MILPL2D
MILPL7D
MILPLE
MILPL11E
MILPL2E
MILPL7E
MILPRATE
MILPR11TE
MILPR2ATE
MILPR7ATE
MILPRA
MILPR11A
MILPR2A
MPLSFR
MPLSFR7
MPLSMIL
MPLSMIL7
MPLSMILSL
MPLSFRSL
MAXFAM2
MILPR7A
MILPRB
MILPR11B
MILPR2B
MILPR7B
C26L3V1
C26L9V1
C26L1V1
C26L2V1
C26L9V2

MILPRC
MILPR11C
MILPR2C
MILPR7C
MILPRD
MILPR11D
MILPR2D
MILPR7D
MILPRE
MILPR11E
MILPR2E
MILPR7E
UFAPLATE
UFAPL11TE
UFAPL2ATE
UFAPLA
UFAPL11A
UFAPL2A
UFAPLB
UFAPL11B
UFAPL2B
UFAPLC
UFAPL11C
UFAPL2C
UFAPLD
UFAPL11D
UFAPL2D
UFAPLE
UFAPL11E
UFAPL2E
UFAPRATE
UFAPR11TE
UFAPR2ATE
UFAPRA
UFAPR11A
UFAPR2A
UFAPRB
UFAPR11B
UFAPR2B
UFAPRC
UFAPR11C
UFAPR2C
UFAPRD
UFAPR11D
UFAPR2D
UFAPRE
UFAPR11E
UFAPR2E
WINMAXFAM
WINMAX9
WINMAX

FRLTUL2LP
EFCMGN
EFCMGNT2
EFCMGNT9
MGNTA
MGNTA2
MGNTA9
MAGENTA
MAGENTA2
MAGENTA9
MGFR
MGFR2
MGFR7
MAGDHH
MGMIL
MGMIL2
MGMIL7
MAGPRTI
MAGPR2TI
MGUNL55
MAG55TI
MAG55TI2
MAGFR
MAGFR2
MAGFR7
MG55TI
MAGUNL55
MGDHH
MAGDHH15
MAGMIL
MAGMIL2
MAGMIL7

MGPRTI
MGPR2TI
FRLTUL4LP
FRLTULF2
FRLTULFM2
FRLTULFM9
FRLTUNL
TIUL4L
TIULFM9
TM1TI
TM1TI2
TM1TI9
PFRULFM2
PFRULFM3
PFRULFM4
TIUNL
TIUNL2
TIUNL9
TM1AMP
TM1AMP2
TM1AMP9
TM1DHI
TMSERVE
TMSERVE2
TMSERVE9
PFRLTULF2
PRFRLTUNL
TM1PR
TM1PR2
ONEPRO9
TIUL4LP
LTULFM2

LTUNL
LTUNLFM9
LTUNLP
PLTULFM2
60UNL55
ONE55TIS
ONE60TI
ONE55TI2
ONE55TI3
ONE55TIB
ONE60TI3
ONE60TIFM
ONE80TI3
ONE80TIFM
PREF2
PREF9
PREFSL
PROMAGTX
PROMAGTX2
PROMAGTX4
PROMAGTX9
PFRLTUNL
SONESL
SONE2
SONE55SL
SONE552
SONE9
SONEMILSL
SONEMIL2
SONEMIL7
BRMAGMIL2
BRMAGMIL7
BRMAGUN55
GO5G552L
BRMGPR2TI
BTRMAGFR
BTRMAGFR2
BTRMAGFR7
BTRMAGMIL
BTRMG55TI
GO5G55SL
BTRMGDHH
BTRMGNTA
BTRMGNTA2
BTRMGNTA9
BTRMGPRTI

FRLTUL2LP
EFCMGN
EFCMGNT2
EFCMGNT9
MGNTA
MGNTA2
MGNTA9
MAGENTA
MAGENTA2
MAGENTA9
MGFR
MGFR2
MGFR7
MAGDHH
MGMIL
MGMIL2
MGMIL7
MAGPRTI
MAGPR2TI
MGUNL55
MAG55TI
MAG55TI2
MAGFR
MAGFR2
MAGFR7
MG55TI
MAGUNL55
MGDHH
MAGDHH15
MAGMIL
MAGMIL2
MAGMIL7

MGPRTI
MGPR2TI
FRLTUL4LP
FRLTULF2
FRLTULFM2
FRLTULFM9
FRLTUNL
TIUL4L
TIULFM9
TM1TI
TM1TI2
TM1TI9
PFRULFM2
PFRULFM3
PFRULFM4
TIUNL
TIUNL2
TIUNL9
TM1AMP
TM1AMP2
TM1AMP9
TM1DHI
TMSERVE
TMSERVE2
TMSERVE9
PFRLTULF2
PRFRLTUNL
TM1PR
TM1PR2
ONEPRO9
TIUL4LP

LTULFM2
LTUNL
LTUNLFM9
LTUNLP
PLTULFM2
60UNL55
ONE55TIS
ONE60TI
ONE55TI2
ONE55TI3
ONE55TIB
ONE60TI3
ONE60TIFM
ONE80TI3
ONE80TIFM
PREF2
PREF9
PREFSL
PROMAGTX
PROMAGTX2
PROMAGTX4
PROMAGTX9
PFRLTUNL
SONESL
SONE2
SONE55SL
SONE552
SONE9
SONEMILSL
SONEMIL2
SONEMIL7
BRMAGMIL2
BRMAGMIL7
BRMAGUN55
GO5G552L
BRMGPR2TI
BTRMAGFR
BTRMAGFR2
BTRMAGFR7
BTRMAGMIL
BTRMG55TI
GO5G55SL
BTRMGDHH
BTRMGNTA
BTRMGNTA2
BTRMGNTA9
BTRMGPRTI

Cost & SOC Details

Apple recently announced a subscription price change. New pricing takes effect January 1, 2026.

Add the feature

Confirm customers' subscription status is Availalbe in Atlas or plan.
Confirm the PAH or designated line has a voice line assigned to the mobile number.
Add the correct SOC below for eligible postpaid customers:
- Upgrades to Experience Beyond/More, Go5G Next/Plus, or MAX and adding Apple TV just $3 / month: Set the start date of the SOC to match the start date of the plan.
- Apple TV On Us for 6 Months only:
  - A $0 On Us SOC will be added with the same day's effective date. The $0 On Us SOC is automatically set to expire 6 months from the date it’s added.
  - A paid SOC will be future dated 6 months from the date it is added (The $0 SOC should not be deleted and the effective or expire dates should not be changed to ensure customers receive their 6 months On Us as expected).
Review the Terms and Conditions in Atlas and check the Acknowledge box in Atlas after reviewing with customers.
Inform customers a redemption SMS is sent to designated line assignment being the PAH or first line activated on account (if a PAH is not set) once the SOC is added to their accounts. The PAH then needs to complete the redemption steps in the SMS.

Apple TV SOCs

Apple TV with Plan Discount	SOC: APPLTVOUS - $3 Discount: MRC Summary in Atlas/CSM and on customer bill will show a $12.99 MRC along with a $9.99 discount to offset the charge. The cost is $3 to customers even though paid versions of Apple TV are $12.99
Apple TV On Us for 6 Months	SOC: APPLTVRTP - $0, then $12.99 after 6 months Indicator icon/end date will appear in Atlas when 6 month on us is active. Icon will be removed when On Us is over.
Apple TV paid	SOC: MGAPPLTV $12.99 roll to pay SOC after 6-month trial*
Apple TV paid	SOC: NMGAPPLTV $12.99 for Plans that are NOT eligible for plan discount*

Set Expectations

The PAH will receive a SMS with a link to redeem Apple TV.
- If the PAH is not designated, the first line designated on the account will receive the SMS.
- The redemption steps must be completed and the Apple TV app must be dowloaded (or stream via the Web for Android) to start using Apple TV.
- The redemption SMS is sent real-time after SOC is provisioned and should take only a matter of seconds to arrive.
Charges and credits are pro-rated when the SOC is added or removed mid-cycle.
If customers have existing Apple TV subscriptions, they will automatically convert to the T-Mobile subscription service after redemption. Customers do not need to take any action to cancel or wait until their existing subscription ends.
Rate Plan changes
- The SOC is removed and a new compatible SOC must be added.
- A warning message will display reminding experts to add a compatible subscription SOC in the same transaction to avoid interruption of service.
- Customers need to re-redeem. The person redeeming must know to enter the PAH’s mobile number (not their own) when prompted by Apple. They need to enter the “designated MSISDN” if the designated MSISDN is not the one redeeming. Designated MSISDN may be the PAH in most cases but not necessarily all the time.
- Trial period (if applicable) resumes - it does not start over.
If customers have paid Apple One Premier subscriptions and they add Apple TV through T-Mobile (just $3 / month on discount eligible plans or 6 Month trial), the plans will run in parallel.
- Apple will apply a discount against the customer's Apple One Premier subscription.
- Customers will have an invoice from Apple (minus Apple TV) and Apple TV billing through T-Mobile.

Account support

Unredeemed trials of Apple TV

Each month, customers who did not redeem their trial subscription with Apple prior to roll-to-pay will have the Apple TV (APPLTVRTP) Trial SOC removed from their account via an automatic system process.
Removing this SOC will prevent customers from being charged for a subscription that they did not redeem.
Impacted accounts will have a memo: "APPLTVRTP Trial SOC has been manually removed from account via a batch process, due not redeeming the trial with Apple prior to roll to pay. If account holder calls in relation to the feature being removed, please follow the exception policy that is in place to have the trial reset and APPLTVRTP SOC added back to the account. Refer to Apple TV Redemption"

How integrated billing SOCs work with the previous Apple TV claim code offer and existing Apple TV subscriptions

Billing starts with T-Mobile once the customer adds the Apple TV SOC (with billing through T-Mobile). Any remaining time of the current claim code offer does not transfer to T-Mobile billing and the claim code trial clock continues to run.
Billing reverts to Apple subscription billing ONLY if the customer drops the Apple TV SOC (with billing through T-Mobile) before end of claim code duration.
No billing from Apple or T-Mobile if the Apple TV SOC (with billing through T-Mobile) is removed from the account after claim code trial duration ends (the subscription ends).
If a current Apple TV customer (signed up first with Apple) moves to integrated billing with T-Mobile and then cancels the feature with T-Mobile:
- T-Mobile billing subscription is cancelled.
- With Apple, the subscription resumes with 30-day grace period before reverting to billing with Apple UNLESS the customer also takes action to cancel with Apple.
- This is because the Apple subscription pauses on Apple biller when the integrated billing SOC with T-Mobile is activated.

Channel availablity

Apple TV features are available through Care, Retail, T-Life, and My T-Mobile.
- Customers only see their respective On Us for 6 Months/discounted features in T-LIfe or My T-Mobile. The paid feature is not visible.
- Once the promo trial has been used, the paid feature can only be re-added in an assisted channel
Apple TV features are not available in DASH.
- Retail: Activate the account first and then add Apple TV feature in Tapestry.
- Virtual Retail and Telesales: Educate customers about self-serve options.

Additional information

Not combinable with other T-Mobile Apple TV promotional trials, including Apple TV On Us for 1 Year claim code offer. Promotional trial is a once in a lifetime feature. If removed, it's no longer available to re-add.
When adding a trial SOC, do NOT set the expiration of the trial SOC in the same transaction. This will cause the ‘child’ SOC to not be added properly. First complete the transaction, then come back and set an expiration.
This offer can be combined with other digital/streaming subscription offers, such as Paramount+, Netflix on Us, etc. Separate eligibility rules apply for those offers.