Use this page to provide customers with USSD codes and self-service codes.
USSD codes and self-service codes
- USSD codes work with both prepaid and postpaid accounts.
- Most USSD codes require the customer to tap Send button, like they were making a call.
- Some do not work with business lines, including checking balance, Family Allowances and web usage.
- Some third-party abbreviated dialing codes (#8722, #250, 826 as examples) may answer with the message “Your call cannot be completed as dialed" even though these calls may have worked previously.
- Do not file a trouble ticket.
- Customers should dial the direct number to reach these organizations.
- For short and long codes, see Commercial Messaging (Short and long codes).
- Sonim devices require a data SOC for Call Forwarding USSD to function. Plans that only support voice and text services will not function for CF USSD when using a Sonim device.
| Code | Purpose |
| *#0000# | Shows the software version on Nokia phones. |
| *#06# | Display the phone's IMEI number. |
| *#9999# | Check the software version (Motorola & Samsung). |
| #BAL# (#225#) | Shows your balance, bill due date, and last payment. |
| #GCR# (#427#) | Display the phone's Quick Code. |
| #FAM# (#326#) | Check your Family Allowance usage. |
| #MEX# (#639#) | Shows your minute balance for the Mexico 1000 minute bucket included with Stateside International w/Mobile. |
| #MIN# (#646#) | Check your minute usage and the customer’s bill cycle information. |
| #MHS#(#647#) | Check Mobile Hotspot Data Usage. |
| #MSG# (#674#) | Check your message usage. |
| #NUM# (#686#) | Display your phone number. |
| *PAY (*729) | Call the postpaid payment SIVR. Available to UScellular customers as of June 3, 2026 and will route to correct SIVR |
| #PWD# (#793#) | Reset your voicemail password. |
| #PWO# (#796#) | Turn the voicemail password on or off. |
| #ROF# (#763#) | Turn off international data roaming. |
| #RON# (#766#) | Turn on international data roaming. |
| #WEB# (#932#) | Check data used, data plan, and expiration date. |
| Code | Purpose |
| #266# | Enable Binge On. |
| #263# | Disable Binge On. |
| #264# | Shows the current Binge On status (off or on). |
| Code | Purpose |
| ##004# | Resets call forwarding to default . |
| **21*PhoneNumber# | Turn on unconditional forwarding (CFU) to a number. (Not available for Prepaid 2.0 or Legacy.) |
| ##21# | Turn off unconditional forwarding. |
| **61*PhoneNumber# | Turn on forwarding if no reply (CF NRY) to a number. |
| ##61# | Turn off forwarding if no reply. |
| **61*18056377243**seconds# | Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be for a 10-second delay. |
| **62*PhoneNumber# | Turn on when not reachable (CF NRC). |
| ##62# | Turn off call forwarding when not reachable. |
| **67*PhoneNumber# | Turn on call forwarding when busy (CFB). |
| ##67# | Turn off call forwarding when busy. |
| *43# | Turn on call waiting. |
| #43# | Turn off call waiting. |
| *31# | Hide your name and number on outgoing calls. (Some devices may state confusing verbiage, this is a known issue and being worked on) |
| #31# | Show your name and number on outgoing calls. (Some devices may state confusing verbiage, this is a known issue and being worked on) |
| *671+PhoneNumber | Blocks outgoing Caller ID on a per-call basis. Does not prevent the display of your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers. |
| *TUNE | Manage CallerTunes. |
| #432# | Caller ID status check |
| #436# | Turn on inbound Caller ID name display |
| #437# | Turn off inbound Caller ID name display |
| Code | Purpose |
| *182 | Call collect (1-800 COLLECT). |
| #BAL# (#225#) | Not Available Workaround: Assist the customer by telling them the current balance on their account. Do not create a ticket for this issue. |
| *ADD (*233) or *PAY (*729) | Call Customer Care. |
| #MEX# (#639#) | Check minute balance for the Mexico 1000 minute bucket included with Stateside International w/Mobile. |
| #MIN# (#646#) | Not Available Workaround: If the customer needs to know the number of Minute/SMS units they used during their current Billing Cycle, use SAP Care to easily determine this information. Do not create a ticket for this issue. |
| #NUM# (#686#) | Displays the mobile number. |
| #999# | Not Available Workaround: All calls on these plans are now $.10 a minute. To determine the Balance of Minutes on an account, multiple the dollar balance on the account by 10. |
| #WEB# (#932#) | Check data used, data plan, and expiration date. |
Postpaid and prepaid can both use these.
| Code | Purpose |
| #ONB# (#662#) | Turn on Scam Block (Scam ID must be enabled first for this code to work.) |
| #OFB# (#632#) | Turn off Scam Block. |
| #STS# (#787#) | Show Scam Block status. |
| #ONI# (#664#) | Turn on Scam ID. |
| #634# | Turn off Scam ID. |